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To experience the features of Avaya's Support website, associate a Sold To to your SSO login, click here to learn howYour SSO login does not have any Sold-To’s associated to it. Avaya shall not be responsible for any modifications, additions, or deletions to the original published version of Documentation unless such modifications, additions, or deletions were performed by or on the express behalf of Avaya. The combination of. EMAIL ADDRESS. Error: "VmDirForceResetPassword failed" while resetting the SSO administrator password using vdcadmintool. See how. Call your local CSC number and select IT application support or call AVAYA IT support at +44 1483 309 811. . As a result, those Credentials remain with the individual, regardless of their employer. Avaya SSO credentials are required to view personal profile, training transcript information and to purchase/access training content. Customers +44-1483-309800Business Partners. IMPORTANT NOTICE. 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